Why Choose Robert Mark Safaris?
Professional Service & Experience that You Can Rely On
WHY CHOOSE ROBERT MARK SAFARIS OVER OTHER TRAVEL COMPANIES?
We know there are other African travel companies that you can look at, and we appreciate all of our guests that support us. Here are a few good reasons why you should use our first-class service:
WE'RE INDEPENDENT
We are one of the only truly independent Africa travel operators left - most of our competitors are owned by lodge companies or have shared interests in certain camp and lodge collections, and steer you toward those in their own interest. We are wholly independent, and our goals are simply to offer independent advice that is honest and impartial and to make arrangements for you that are right for you with your best interests at heart.
IN-DEPTH LOGISTICS KNOWLEDGE & CAPABILITY
Planning an important trip around Africa can be complex for many. Our operations team and consultants are trained and experienced in planning well, so that your trip is efficient, reliable and cost effective, with your safety always at the forefront. We work with scheduled international carriers as well as light aircraft, helicopter and private aircraft charter operators, private chauffeurs, local touring and baggage transfer specialists with simple, easy planning that can’t be replicated online.
WORK WITH A DEDICATED PERSONAL CONSULTANT
From the moment you get in touch with us, your dedicated personal consultant ensures your every wish and desire is taken care of. To ensure we are leaders in our field, our consultants are hired based on their real understanding of Africa, and regularly visit our destinations to stay ahead and extend our first-hand experience of them to you for your trip.
PERSONALIZED SERVICE, WORKING TOGETHER WITH YOU
We understand your holiday is entirely yours and we work together with you to create the perfect trip that is just right for you, your ideas and your personal preferences.
THE BEGINNING OF A TRAVEL PLANNING PARTNERSHIP
Confirming your trip to Africa may seem like the end of a process at first, but it's actually the beginning of the journey. Working with a reliable partner for that journey is immensely beneficial to you.
GENUINE, TAILOR-MADE TRAVEL
Our website is filled with ideas and inspiration, yet we start with a blank canvas for every itinerary that we create. This puts you, our valued guest, at the heart of everything we do and gives you complete control of your trip and freedom to travel the way you would like to.
WE’RE VERY PICKY, AND THAT’S GOOD FOR YOU
Our product managers are hard to please. This means we have very high standards and are selective about which hotels, camps, lodges and services we allow into your itinerary. We are attentive to detail and appreciate the subtleties in both product and services, which leads to a more meaningful travel experience for you.
TRUSTED PARTNERS ONLY
Experience complete peace of mind in knowing that we maintain a close working relationship with our trusted partners to ensure top quality and high value for each and every guest.
GENUINE FIRST-HAND KNOWLEDGE
Founded by South Africans, we’re proud to say our entire team has lived or spent time in Africa. There’s simply no substitute for this kind of local knowledge.
CLIENT ENDORSEMENTS
We believe our finest acknowledgements come from you, our guests, and take pride in our consistent ability to inspire glowing referrals and personal recommendations.
CONVENIENCE, WITHOUT PRESSURE
Simply tell us what you would like to experience and the kind of thing that suits you, and we will take care of your arrangements from start to finish. We understand you are busy and tailor our working style to suit you. We work by phone, chat, WhatsApp and email and are always at hand to keep things smooth and simple at your convenience.
SPECIAL TOUCHES & ADDED VALUE
Booking through us should be no more expensive than booking directly, and we are often able to add complementary special touches or activities to your itinerary to give it that little bit of extra sparkle.
ATTENTION TO DETAIL
Travel planning is intricate and complex with plenty of opportunities for pitfalls. Each and every booking we make passes through a two-way checking system, ensuring no detail is missed and every element of your itinerary runs smoothly.
SAFETY FIRST
Having lived in Africa we use our local knowledge to aid your safety at all times by only work with suppliers that we know and trust in destinations that we are comfortable with.
FINANCIAL PROTECTION
In South Africa, we are a full member of the South African Tourism Services Association (SATSA), which ensures our financial health and that we maintain high standards in travel service. In the UK and Europe, we are regulated by the UK Civil Aviation Authority and provide full ATOL protection.
BESPOKE TECHNOLOGY
Our operations management systems have been developed in-house and are state of the art technology with bespoke functionality. This means outstanding trip reliability and allows us to focus on the most important part of our travel planning - you, our guests.
RECEIVE YOUR PERSONALIZED APP
Experience travel support on the go, in your hand with our exclusive app, Robert Mark. The app contains all your travel plans, itinerary and mapping information, flight transfer and meet-and-greet details plus offers a live ability to get in touch with whoever you may need to whilst away in a single click. In addition, you can use the concierge section to find and call the best restaurants and local activity and shop recommendations anytime, anywhere.
SUPPORT SUSTAINABLE TOURISM
Africa is our home, and we understand the best way to protect it is by fostering an ethos of sustainable tourism. We believe high focus on conservation and community upliftment leads to better overall wildlife experiences with passionate guides and the opportunity to truly make with a difference.
NO HIDDEN EXTRAS
We’re transparent in our inclusions and honest in our pricing, ensuring there are no surprises or unexpected expenses while you are away.
FLEXIBLE WAYS TO PAY
We accept credit card, debit card, PayPal and direct bank transfer. Payment can be made in instalments at your convenience, with most bookings requiring just a deposit to confirm.
HEALTH & VISA ADVICE
We provide essential information relating to Yellow Fever, Malaria and other health concerns. We also provide visa information and advice on how best to apply for your visa should you require it.
USEFULL PRE-DEPARTURE INFORMATION
Our friendly pre-departure information includes useful tips for your holiday such as packing advice and other essential travel info to ensure no detail is missed and you are all set for your once-in-a-lifetime trip to Africa.
CONTINUOUS ON-TRIP SUPPORT
Although its seldom needed, our ground handling teams are at hand around the clock, offering you complete peace of mind and quick response should you experience the unforeseen abroad.
Whether you want to stay in luxurious safari lodges for your honeymoon, want to experience the wonders of Africa with your family, or are planning a solo trip that is packed with unforgettable wildlife experiences, Robert Mark Safaris can easily assist. Please do drop us a quick note should you have any queries, no matter how small they may be. We'll be happy to assist however we can.
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(646) 395 1760